1. Introduction

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Welcome to North Star Coaching. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://north-star.one.

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2. Information We Collect

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We may collect and process the following personal data about you:

• Personal Identification Information: such as your name, email address, phone number, and any other details you provide through our contact forms or during coaching sessions.

• Technical Data: including your IP address, browser type, and usage data, which are collected automatically as you navigate through the site.

• Communication Data: any messages or communications you send to us, including via email, contact forms, or social media.

 

3. How We Use Your Information

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We use the information we collect for the following purposes:

• To provide and manage our coaching services

• To respond to your enquiries and communicate with you

• To personalise your experience on our website

• To send you newsletters, updates, or promotional materials, with your consent

• To analyse website usage and improve our services

• To comply with legal obligations and protect our interests

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4. Legal Basis for Processing

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We process your personal data based on the following legal grounds:

• Consent: Where you have provided explicit consent for specific purposes (e.g., receiving marketing communications).

• Contract: To perform a contract with you or to take steps at your request before entering into a contract.

• Legal Obligation: To comply with a legal obligation.

• Legitimate Interests: To pursue our legitimate interests, provided your rights do not override those interests.

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5. Sharing Your Information

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We do not sell, trade, or rent your personal information to others. We may share your data with:

• Service Providers: who assist us in operating our website or providing services, under strict confidentiality agreements.

• Legal Authorities: if required by law, or to protect our rights, property, or safety, or the safety of others.

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6. Data Security

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We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses secure protocols (HTTPS) to protect data during transmission.

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7. Data Retention

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We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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8. Your Rights

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Under GDPR, you have the following rights regarding your personal data:

• Access: To request a copy of the data we hold about you.

• Rectification: To request correction of inaccurate or incomplete data.

• Erasure: To request the deletion of your data, subject to certain conditions.

• Restriction: To request the restriction of processing under certain circumstances.

• Portability: To receive your data in a structured, commonly used, and machine-readable format.

• Objection: To object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at darinder@north-star.one.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Please review this policy periodically for any updates.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

North Star Coaching
Email: darinder@north-star.one